Our Commitment
People
We will continually:
- Respect and appreciate our customers;
- Invest in and support our people;
- Nurture an environment that encourages the expression and sharing of opinions and ideas; and
- Work closely with our suppliers.
Superior Customer Service
We will provide every customer with:
- Professional support and advice;
- Impartial guidance on products we supply;
- The best possible solution that reflects the project needs; and
- Seek customer feedback to ensure that we continually improve our services and adjust to customer needs.
Quality Manufacturers and Products
We will only work with manufactures who:
- Create and supply the best and most innovative products; and
- Have the highest work ethics and standards
Superior Delivery Service
We will endeavor to:
- Deliver customer orders on time and in perfect condition; and
- Work with customers and suppliers to understand project time lines
Trusted Relationships
We will always look to:
- Build and develop trusted relationships with our customers and suppliers; and
- Respect and honour these relationships for the long term
Corporate Social Responsibility / Giving Back
We will:
- Look to support local communities and initiatives;
- Support at least one dedicated charity each year;
- Look to reduce adverse environmental impact wherever possible ; and
- Support our people to participate with activities that help to give back to those less privileged.
